Frequently Asked Questions

  • Parents/guardians, attorneys, or the court can request services. We’ll need a copy of the court order before visits are scheduled.

  • Typically in public, child‑friendly locations (parks, libraries, play centers). Private homes by prior approval and safety review.

  • Usually 2–4 hours. Longer visits can be arranged.

  • Follow the court order. If not specified, we set a safe, neutral plan during intake.

  • We encourage age‑appropriate activities. No discussion of case details, adult conflicts, or coaching the child. No alcohol, drugs, or weapons.

  • Monitors do not record visits unless explicitly authorized by the court and both parties. We keep neutral observation notes.

  • If subpoenaed, we comply with legal process. Expert witness work or travel time is billed per policy.

  • We wait 15 minutes then consider it a no‑show per policy. 100% of the fees will apply.

  • We may pause or end a visit and document the reason. We follow mandatory reporting laws.

  • English